Shipping Policy
Thank you for choosing Montano Shop for your shopping needs. We are committed to providing you with a seamless shopping experience, including reliable shipping services. Please take a moment to review our shipping policy for a better understanding of our procedures and expectations.
Shipping Destinations: At present, Montano Shop offers shipping to the following country: Contiguous United States (comprises 48 states and excludes Alaska and Hawaii)
Shipping Time: Our team strives to ensure your order reaches you in a timely manner. Most orders will be delivered within 8 to 18 business days from the date of purchase. However, please note that these are estimated delivery times and may vary based on factors beyond our control.
Shipping Methods: We utilize reliable shipping carriers to deliver your orders promptly and securely. While we make every effort to maintain our delivery timelines, please understand that unforeseen circumstances such as carrier delays, supply chain disruptions, weather conditions, traffic, and other factors might impact delivery times.
Free Standard Shipping: We're delighted to offer free standard shipping on orders totaling $50.00 or more, placed through our online store. This promotion is applicable to eligible orders shipping to the specified countries. Standard shipping may involve a longer transit time, so please consider this when placing your order.
Order Tracking: For your convenience, we provide order tracking information once your purchase has been dispatched. This allows you to monitor the progress of your order until it reaches your doorstep.
Delivery Guarantee: While we strive to meet our estimated delivery times, please understand that actual delivery dates are not guaranteed. As mentioned earlier, various external factors can impact the delivery process. In the event of a delay, rest assured that our dedicated customer support team will be available to assist you and provide updates.
Customer Satisfaction: At Montano Shop, your satisfaction is of the utmost importance to us. We understand that delivery issues can occasionally arise. If you experience any problems with your order, such as delivery delays or damaged items, please reach out to our customer support team. We are here to address your concerns and work towards a suitable resolution.
We appreciate your trust in Montano Shop and your understanding of the complexities that can affect shipping times. Should you have any questions or require assistance, please don't hesitate to contact our customer support team.
Thank you for choosing Montano Shop for your shopping needs!
Sincerely, The Montano Shop Team